| Hosted Zimbra Cloud Cluster | Professional | Basic | |
| Zimbra Edition | Full Professional Ed. | Basic | |
| Mailbox Size (need more space just call us) | 25 GB/user | 2 GB/user | |
| Attachment Size | 100MB | 100MB | |
| 30 day rotating backup and restores |
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| 2 independency layers of spam & virus protection |
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| Client agnostic: Zimbra Web & Desktop, IMAP, Outlook, etc |
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Web only | |
| Zimbra Outlook connector: Full sync and shares |
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| Shares: Mail folder, contacts, briefcase/docs, tasks |
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| smartphone over-the-air sync for types |
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| Domain Admin control to manage your users |
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| High-Availability VMware Clustered infrastructure |
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| WEB APPLICATION | |||
| Advanced AJAX Email |
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| Email Conversation Views |
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| Message Tagging |
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| Basic Search |
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| Advanced Visual Search Builder |
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| Attachment Search |
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| Attachment Preview Rendering |
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| Zimlet Web Mash-ups |
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| AJAX Address Book |
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| Personal Distribution Lists |
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| Global Address Lists (GAL) |
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| MS Exchange Interoperability |
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| AJAX Calendar |
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| Group and Resource Scheduling |
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| MS Exchange Interoperability |
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| AJAX Tasks |
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| DOCUMENTS AND FOLDERS - SHARED AND PERSONAL | |||
| Sharing Folders and Files |
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| AJAX Documents and Tasks |
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| Personal / Group File Briefcase |
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| SHARES WITH OTHER USERS | |||
| Shared Folders |
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| shared Calendars |
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| Shared Contacts |
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| Shared Document/Briefcases |
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| DESKTOP CLIENTS | |||
| POP / IMAP Email |
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| CardDAV / iCal / CalDAV Clients |
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| Zimbra Desktop with Offline Access (Free Desktop client) |
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| Apple Desktop Sync |
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| Outlook FULL Sync (MAPI) Zimbra Outlook Connector |
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| MOBILE DEVICES | |||
| Zimbra AJAX Mobile Client |
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| Zimbra Mobile for iPhone / Android / Windows Mobile / Palm (Any smart phone with ActiveSync) |
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| Zimbra Connector for BlackBerry | Only $3/BB |
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| Mobile Device Policy Management |
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| ANTI-SPAM / ANTI-VIRUS | |||
| Integrated Anti-Spam with Spamassassin |
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| Integrated Anti-Spam with ClaimAV |
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| COMPLIANCE / ARCHIVING | |||
| Zimbra Archiving and Discovery | Free with Pro | $1/user/mo | |
| Separate Storage System | Only $0.50/GB | Only $0.50/GB | |
| For all users or only specific users |
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| CUSTOMER DOMAIN ADMINISTRATION ACCESS | |||
| AJAX Web Administration Console |
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| Domain Management |
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| Custom Class of Service |
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| Multi-domain Support |
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| Delegate and Domain Administration |
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| Rebrand Web Client UI |
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| Migration Tools |
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| MINDCENTRIC SUPPORT | |||
| Phone Support |
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| Email Support |
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| Support tickets & knowledge base |
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| Community Forums / Wiki |
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| MINDCENTRIC SERVER AND ZIMBRA ADMINISTRATION | |||
| Customer Support Team availability |
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| Severity Level 1 (Emergency): Response Time |
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| Severity Level 2 (Priority): Response Time |
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| Severity Level 3 (Non-Critical): Response Time |
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| Network Uptime SLA |
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| Server Clustering / High Availability |
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| Dedicated Customer Service Manager |
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| System and Email Advanced Monitoring |
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| Red Hat System Administration |
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| OS management, patching, and upgrades |
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| Hardware Break-fix |
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| Security monitoring |
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| Firewall administration |
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| Zimbra ZCS Network Edition application support |
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| Zimbra application monitoring |
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| Zimbra application upgrades |
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| Zimbra application management |
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| Database Administration |
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| Back up data administration |
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| Daily Backups / Restore with 30 retention |
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| Storage Management |
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| LDAP / MS Active Directory Support with approval |
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| Pricing Options and Ordering | Professional | Business Basic | |
| Term (pricing is per user) | Annual | Monthly | Annual Only |
| 1-200 users | $4/user/month billed annually at $48/user/year | $5/user/month with month-to-month plan | $1/mo =$12/yr per user |
| 200+ | Call for big business discounts | ||
| 1,000+ | Call for enterprise discounts | ||
| 10,000+ | Call for ISP discounts | ||
| Dedicated Zimbra (Physical or Virtual) | Click on Zimbra Virtual Server or Zimbra Dedicated Server | ||